Terms and Conditions
Last updated: October 22, 2024
I. General Terms and Conditions
§ 1 Fundamental Provisions
(1) The following terms and conditions apply to contracts that you conclude with us as the provider (GbR with Marco Tim Hurtig, Jan Zängerle) via the website synczone.eu. Unless otherwise agreed, the inclusion of any of your own terms and conditions is hereby rejected.
(2) A consumer, within the meaning of the following provisions, is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their self-employed professional or commercial activity.
§ 2 Conclusion of Contract
(1) The subject of the contract is the sale of digital content (data that is created and provided in digital form).
(2) By placing the respective digital content on our website, we make a binding offer to conclude a contract for the online shopping cart system under the conditions specified in the item description.
(3) The contract is concluded via the online shopping cart system as follows: The digital content intended for purchase is placed in the "shopping cart". You can access the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time. After clicking the "Checkout" or "Proceed to Order" button and entering your personal data and payment terms, the order data will finally be displayed as an order overview. Before submitting the order, you have the opportunity to review, change, or cancel the order in the order overview. By submitting the order, you legally declare your acceptance of the offer, thereby concluding the contract.
(4) Your requests for an offer are non-binding for you. We will submit a binding offer to you in text form (e.g., by email), which you can accept within 5 days.
(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract are partly automated by email. Therefore, you must ensure that the email address you have stored with us is correct and that the receipt of emails is technically ensured.
§ 3 Usage License for Digital Content
(1) The digital content offered is protected by copyright. For every digital content purchased from us, you receive a usage license from the respective licensor. The type and scope of the usage license result from the license terms stated in the respective offer.
(2) Unless otherwise stated in the respective offer, you receive a simple usage license. This includes a non-exclusive, unlimited right of use, in particular the permission to save and/or print a copy of the digital content for your personal use on your computer or other electronic device. You are not entitled to rent, sublicense, publicly reproduce, or otherwise make available or otherwise provide to third parties the digital content that is the subject of the contract or parts thereof.
§ 4 Contract Term / Termination for Subscription Contracts
(1) The subscription contract concluded between you and us has an indefinite term. The contract can be terminated by both parties with one month's notice to the end of the month.
(2) The right to terminate for good cause without notice remains unaffected.
(3) Any termination must be declared and transmitted either in text form (e.g., email) or via the termination button integrated on our website.
§ 5 Special Agreements on Offered Payment Methods
(1) Payment via Klarna: In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; “Klarna”), we offer payment options by invoice and instant transfer. The Klarna invoice terms can be found at cdn.klarna.com.
(2) Payment via PayPal / PayPal Checkout: Payment processing is handled by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg). Further information can be found at paypal.com.
(3) Payment via Shopify Payments: Payment processing is handled by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland). Further information can be found at shopify.com/de/legal/terms-payments/de.
§ 6 Right of Retention
You can only exercise a right of retention insofar as it concerns claims arising from the same contractual relationship.
§ 7 Warranty
(1) Statutory liability for defects exists.
(2) Insofar as a feature of the digital content deviates from the objective requirements, the deviation is only deemed agreed if you were informed of it by us before submitting the contractual declaration and the deviation was expressly and separately agreed between the contracting parties.
§ 8 Choice of Law
(1) German law applies. For consumers, this choice of law only applies to the extent that the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (favorability principle).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.
II. Customer Information
1. Identity of the Seller
We are not willing and not obliged to participate in dispute resolution proceedings before consumer arbitration boards.
2. Information on the Conclusion of the Contract
The technical steps for concluding the contract, the conclusion of the contract itself, and the correction options are carried out in accordance with the provisions "Conclusion of Contract" of our General Terms and Conditions (Part I.).
3. Contract Language, Storage of Contract Text
3.1. The contract language is German.
3.2. We do not store the complete text of the contract. Before submitting the order, the contract data can be printed out or electronically saved using the browser's print function. After receipt of the order by us, the order data, the legally required information, and the General Terms and Conditions will be sent to you again by email.
3.3. In the case of offer requests outside the online shopping cart system, you will receive all contract data in text form as part of a binding offer.
4. Essential Characteristics of the Goods or Services
The essential characteristics of the goods and/or services can be found in the respective offer.
5. Prices and Payment Terms
5.1. The prices quoted in the respective offers, as well as the shipping costs, are total prices. They include all price components, including all applicable taxes.
5.2. No shipping costs apply.
5.3. If delivery is made to countries outside the European Union, additional costs not attributable to us may arise, such as customs duties, taxes, or money transfer fees, which you must bear.
5.4. The payment methods available to you are indicated under a correspondingly designated button on our website or in the respective offer.
5.5. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.
6. Provision
The conditions for provision, the provision date, and any existing provision restrictions can be found under a correspondingly designated button on our website or in the respective offer.
7. Statutory Liability for Defects
Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).
8. Contract Term / Termination
Information on the term of the contract and the termination conditions can be found in the "Contract Term / Termination for Subscription Contracts" provision in our General Terms and Conditions (Part I) and in the respective offer.
These General Terms and Conditions and customer information were created by the IT law specialists of Händlerbund and are continuously checked for legal conformity. Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. Further information can be found at: haendlerbund.de.
Right of Withdrawal for Consumers
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities.
Instruction on Right of Withdrawal for Digital Content
Right of Withdrawal: You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us (GbR with Marco Tim Hurtig, Jan Zängerle, Hämpfergasse 5, 89073 Ulm, telephone number: +49 176 87840705, email address: support@synczone.eu) by means of a clear statement of your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal: If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction.
Reasons for Expiry: The right of withdrawal expires in the case of a contract for the supply of digital content not on a tangible medium, which obliges the consumer to pay a price, if the consumer has expressly consented to the entrepreneur beginning with the performance of the contract before the expiry of the withdrawal period, and has confirmed his knowledge that by his consent, his right of withdrawal expires with the start of the performance of the contract.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To GbR with Marco Tim Hurtig, Jan Zängerle, Hämpfergasse 5, 89073 Ulm, email address: support@synczone.eu
- I/We hereby withdraw from the contract concluded by me/us for the purchase of the following goods / the provision of the following service
- Ordered on / received on
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only for communication on paper)
- Date