Revocation
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities.
Cancellation Policy for Digital Content
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the date of conclusion of the contract.
To exercise your right of cancellation, you must inform us (GbR with Marco Tim Hurtig, Jan Zängerle, Hämpfergasse 5, 89073 Ulm, telephone number: +49 176 87840705, email address: support@synczone.eu) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to cancel this contract. You can use the attached sample cancellation form, which is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of Cancellation
If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement.
Reasons for Expiration
The right of cancellation expires in the case of a contract for the supply of digital content not on a tangible medium, which obliges the consumer to pay a price, if the consumer:
- has expressly agreed that the entrepreneur begins with the performance of the contract before the end of the cancellation period and
- has confirmed his knowledge that by his consent with the beginning of the performance of the contract his right of cancellation expires and
- the entrepreneur has provided the consumer with a confirmation of the contract, within a reasonable period after the conclusion of the contract, but at the latest upon provision of the digital content not on a tangible medium, on a durable medium:
- in which the content of the contract is reproduced and
- on which it is recorded that the consumer expressly agreed before the performance of the contract that the entrepreneur begins with the performance of the contract before the end of the cancellation period, and confirmed his knowledge that he loses his right of cancellation by his consent with the beginning of the performance of the contract.
Sample Cancellation Form
(If you wish to cancel the contract, please fill out this form and send it back.)
I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for notification on paper)
Date
(*) Delete as appropriate.